What We Offer

We will proudly deliver exceptional technical service to our customers.

We will manage our customer relationships and have a team to manage the relationship with you.

We will aim to understand and prioritise all service calls that are allocated to us.

We will provide the best technical advice and solutions so technical faults can be resolved quickly.

We will will act always in a professional manner.

• Beverages;
• Chemical processing;
• Controlled atmosphere;
• Cool stores and distribution;
• Dairy;
• Food manufacturing and processing, including seafood, meat, fruit and vegetables;
• Gas liquification;
• Horticulture;
• Pharmaceutical;
• Processing and storage;
• Recreation; and
• Rural.

Our emergency response team is on call 24/7. 

A team of experienced refrigeration engineers, supported by a dedicated contact centre team, are on hand when you need them.

Our response team is committed to minimising your downtime and protecting and maintaining the integrity of your  plant, equipment and systems.

• 24/7 emergency callout service;
• Condition-based monitoring;
• Critical spares evaluation.
• Customer specific contracts;
• Detailed system inspections;
• Engineering technical support; 
• Equipment dilapidation reports;
• Refrigerant contingency planning; and
• Reliability-centered maintenance.

A preventative maintenance program guarantees a more reliable system, reduces operating costs by maintaining efficiency and identifies risks before they result in a system failure or other loss of production time.

Our comprehensive maintenance programmes:

• Increase asset reliability and reduce downtime;
• Increase life expectancy of assets;
• Improve safety and quality conditions; and
• Improve energy usage.

Our qualified staff are specially trained in-house in the maintenance of a wide range of refrigeration and cooling plants, equipment and systems, electrical, PLC automation and SCADA systems.

We can evaluate and analyse new and existing assets to determine what is working, what isn’t and what the effect is on your refrigeration plant, equipment or system.

We make an intitial assessment and develop a tactical programme that combines technical and financial management techniques specific to your operation. This will equip you with the necessary information to make an informed decision whether it is better to replace rather than repair an asset nearing the end of its lifecycle.

Our asset management system includes:

• Information management;
• In-house 3D modelling;
• Maintenance planning and scheduling;
• Service call management; and
• Subcontractor management.

Our asset lifecycle management approach considers:

• Original equipment manufacturers’ maintenance specifications;
• Remaining useful life;
• Extendable life;
• Business impact from failure;
• Replacement value; and
• Run to fail lifespan and cost avoidance if appropriate.

CoolLogic's Quality Management Systems is aligned to ISO 9001:2008.

• Ammonia, CO₂, glycol systems;
• Automation and control;
• Compliance documentation;
• Energy system design;
• Heat recovery
• Low charge systems; and
• Product cooling / freezing design.

• Project management;
• Installation and commissioning; and
• Nationwide delivery.

• Chilled water systems;
• Commercial and industrial chillers and freezers;
• Cool storage;
• Demand response and load shedding; 
• Energy surveys;
• Industrial process cooling;
• Milk cooling;
• Real-time maintenance reporting;
• Refrigerant purification;
• Refrigeration control system sequencing;
• Remote plant monitoring and diagnostics;
• SCADA control system upgrades; 
• Server room humidity and temperature control;
• Variable speed drives; and
• Water filtration and cooling systems.

We specialise a range of refurbishment solutions, from overhauling individual assets to transforming entire systems.

We can refurbish plant and machinery through high quality repairs, parts replacement, reassembly and upgrades, while maintaining and enhancing the original functionality and performance specifications.

Refurbishments / upgrades can include:

• Cleaning of salvageable existing equipment;
• Compressor overhauls;
• Control modification; 
• Equipment life cycle evaluation;
• Equipment replacement;
• New structures and support;
• Reconfiguration of equipment layout; 
• Refrigerant retrofitting
• Repair / replacement of worn and damaged components; and
• System efficiency improvement.

Plant, equipment or systems that are operating beyond its life cycle is likely to perform inefficiently and at a high cost.

The expert CoolLogic team of qualified refrigeration engineers can analyse your system performance, and when necessary, replace worn-out equipment and systems with one that is specifically matched to your needs.

We’re do not exclusive affiliations with any specific manufacturers or distributors. This means we will work with you to find the most suitable plant, equipment or system that fits within your budget and reduces your long term maintenance costs and energy usage.

Our equipment replacement capabilities include:

• Alternative system solutions;
• Commissioning;
• Energy efficient design;
• Engineering and project management; and
• System analysis and diagnosis.

Our team in Whakatane work with you to ensure delivery of the most appropriate and affordable dairy farming solutions. 

Our services include:

• Automated cup removers;
• Backflow prevention systems;
• Dairy effluent disposal systems;
• Dairy shed automation;
• Earth leakage / stray voltage identification;
• Fault finding;
• Installation;
• Milk cooling;
• Milking machinery servicing and testing;
• Potable water filtration and sterilisation; and
• System design.

• Boiler systems;
• Central heating;
• Gas boosted solar systems;
• Gas cooking;
• Irrigation;
• Potable water filtration and sterilisation;
• Pumping;
• Space heating;
• Wastewater management; 
• Water filtration, reticulation and storage; and
• Water heating.